Excellent customer service is our ultimate goal. With that in mind, we have set forth policies and procedures to ensure that our guests know what to expect and that all of our events & meetings can be conducted in a professional manner with safety and security in mind. Should any of the information below be unclear, please consult a member of our conference staff prior to your event or meeting.

Food and Beverage

Our conference staff will be happy to assist you with all areas of event planning, especially food and beverage service. At this time, we are unable to permit outside food and beverage service to be brought into the facility. We ask that all food or beverage service needs be communicated to our staff prior to the event. Please note that this policy is detailed on all sales and catering contracts.

All food and beverage must be consumed on site and may not be removed from the facility. Food and Beverage prices are guaranteed 90 days prior to event date.

Facility

We pride ourselves on our facility’s condition and do whatever necessary to maintain and beautify it and it’s surroundings. With this in mind, we are a strictly non-smoking facility and provide ample areas for guests to smoke outside the building. Any event or meeting not following this policy will be politely asked to leave the facility.

In addition, we are unable to permit the use of nails, thumb-tacks, push pins, staples, etc. in our walls, linens, ceiling and flooring. Should you need to hang banners or signs, please consult with our staff and we will be happy to assist you.

A catering kitchen is not available to clients. We are diligent in maintaining a sanitary environment and are unable to accept guests into the catering kitchen.

Meeting Room Set-Up & Assignments

While a room assignment is listed on each sales and catering contract, final room assignments are not guaranteed until 24 hours prior to event date. All preferences will be honored whenever possible and will be assigned based on final guaranteed numbers and set-up style ordered. A fee will be applied to the master bill for set-up style changes after the original set-up has been completed.